JDRFNewsDiabetes care company Animas® shuts down and discontinues insulin pumps

Diabetes care company Animas® shuts down and discontinues insulin pumps

Posted on 23 January 2018

Following news that last October diabetes care company, Animas® was discontinuing Animas Vibe and OneTouch Ping insulin pumps in US and Canada, Animas® have announced they are closing down with manufacturing and sales of Animas® Vibe® insulin pumps ceasing with immediate effect in the UK and Ireland.

Above: An Animas pump

Animas® is in the process of contacting all of their customers with the following advice:

  • If you are currently using Animas pumps and products, you will continue to receive pump support and services.
  • Specifically, Animas will continue to provide customer service and warranty support, including providing pump supplies that are used in conjunction with Animas Vibe, through a transition period.
  • As part of their continued commitment to patient care, Animas will honour pump warranties.
  • If you currently use LifeScan, Dexcom or Diasend products, continue to use them. Animas state that you will continue to receive the same customer care.
  • Animas has selected Medtronic as your preferred partner to facilitate a seamless insulin delivery system transition period.
  • Animas will contact you in the future to discuss next steps and transition plans. In the meantime, your Animas support and care will continue as it has.

Karen Addington, UK Chief Executive of JDRF said:

“This news is concerning and JDRF is monitoring the situation. It’s important that users are supported by Animas and their healthcare team to identify an alternative pump and ensure a smooth transition to a new medical device.”

If you have any questions about how this might affect you please call Animas Customer Support Team on 0800 028 8039 in the UK or 1800 812 715 in Republic of Ireland (Monday – Friday, 9am-5pm), or speak with your healthcare team.