Animas updates its patients on transitioning to new pump

Posted on 25 January 2019

Johnson & Johnson, the firm behind the Animas Vibe insulin pump which it announced in October 2017 it is to discontinue, has updated all its customers and healthcare providers in the UK on the process.

In written letters, Johnson & Johnson outlined its warranty refund and training support programmes for diabetes clinics, and how all Animas users will need to be moved from its insulin pump to another insulin delivery system by September 2019.

For Animas pump users who are in warranty beyond September 2019, a warranty refund programme has been announced that will support users to transition to the pump of their choice.

As well as this, Animas is offering a training support programme to support clinical teams in transitioning patients to the new pump, which has been agreed between the patient and their clinic.

To participate in the warranty refund programme, the healthcare trust will need to register with Animas by the end of April, on behalf of their patients.

NHS-funded patients should ask their clinic if they have any questions about the timing of their move to a new pump. Self-funding Animas customers meanwhile should contact Animas for more information on the refund scheme, in one of the following ways:

Email: [email protected], call: 01494 552028 or write to Animas UK, Johnson & Johnson, 50-100 Holmers Farm Way, High Wycombe, Bucks, HP12 4DP.